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Gas Hotline

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The “Gas Hotline” is a toll-free* service offered by TBG, available 24 hours a day, every day of the week. (* only calls from Brazil)

 

By calling 0800 026 0400 you can contact TBG to:

 
  • Know what you can or cannot do on the right-of-way;
  • Request a TBG technician visit if you need to conduct any activity along the right-of-way. Within 48 hours, a specialized technician will go to the area to analyze the risks and tell you about the best way to do the service safely;
  • Communicate TBG about possible incidents or strange situations* on the right-of-way, near of it or of TBG installations, including issues caused by nature;
  • Denounce a third-party action on the right-of-way;
  • Request information about TBG and the Bolivia-Brazil Gas Pipeline.
 
(*) In case of complaints about third-party actions, if you don´t feel comfortable, there is no need for identification.

 

Any person can call 0800 026 0400 for free, from home, mobile or public phone. (only calls from Brazil)