The “Gas Hotline” is a toll-free* service offered by TBG, available 24 hours a day, every day of the week. (* only calls from Brazil)
By calling 0800 026 0400 you can contact TBG to:
Know what you can or cannot do on the right-of-way;
Request a TBG technician visit if you need to conduct any activity along the right-of-way. Within 48 hours, a specialized technician will go to the area to analyze the risks and tell you about the best way to do the service safely;
Communicate TBG about possible incidents or strange situations* on the right-of-way, near of it or of TBG installations, including issues caused by nature;
Denounce a third-party action on the right-of-way;
Request information about TBG and the Bolivia-Brazil Gas Pipeline.
Any person can call 0800 026 0400 for free, from home, mobile or public phone. (only calls from Brazil)